In QuickBooks, error 6000 77 indicates that your company file is stored in an unsuitable folder. The error may prevent you from accessing your company file or from backing it up. All your business transactions and online bank transfers are stored in a file with the extension. QBW, commonly known as the QuickBooks company file. This post will outline possible reasons for QuickBooks error 6000 77, as well as solutions to fix it.
Causes: 6000-77 QuickBooks Desktop Error
Any causes can give rise to the QuickBooks error 6000 77 are given below:
- Your company file is located on an external drive.
- Files with the .ND or the .TLG extensions are corrupted or damaged.
- The folder containing the QuickBooks company file shows "Incorrect Folder Permission."
- This QuickBooks error 6000-77 is caused by QuickBooks being operated in a multi-user environment.
- The Windows and QuickBooks are out of date.
- This error can also occur if your server does not have enough authorization.
Fix QuickBooks Error Code 6000, 77:
Once you know the primary reasons for QuickBooks desktop error 6000 77, you can resolve the error by performing the below-described troubleshooting procedures. Follow the solutions in the sequence given below to correct the error code (-6000-77):
Solution 1: Running QuickBooks File Doctor
The QuickBooks file doctor repairs the corrupted or damaged company file, and subsequently the error that results.
- QuickBooks File Doctor is available for free download from Intuit's official website.
- Wait until the process has been completed before launching the tool.
- You need to check if the 6000 77 error code message still exists on your QB.
Solution 2: Use the UNC path rather than the Mapped drive
- While right-clicking the QuickBooks icon, hold down the Ctrl key to prevent the company file from opening automatically.
- Click Run as an administrator while holding the Ctrl key. The ctrl key should be released once the no company open window appears.
- Choose the option to open or restore the company.
- To open a company file, browse it and select it.
Conclusion:
You can follow the steps discussed in this post to resolve Quickbooks error code 6000 77 when trying to open the company file. In the event the problem still persists, you will need to recreate the damaged company file folder.ND and.TLG files. You may also need to reconfigure the Windows firewall.